Privacy Policy

Last updated: 19th August 2025

This Privacy Policy explains how Yellow Feather Ltd (“we,” “our,” or “us”) collects, uses, stores, and protects your personal information when you use the Tap To Attend mobile application (“the App”).

By using the App, you agree to the practices described in this Policy.

1. Information We Collect

We may collect the following types of information:

  • Account Information: Name, email address, phone number, and login details.
  • Event Information: Event names, dates, and attendance records.
  • Payment Information: Processed securely through our third-party payment partners (SumUp and Tink). We do not store full card or bank details.
  • Technical Data: Device information, IP address, operating system, and usage data to help us maintain and improve the App.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the App.
  • Process payments and attendance tracking.
  • Communicate with you about your account or events.
  • Ensure security and prevent fraud.
  • Comply with legal obligations.

3. Sharing Your Information

We only share your information in limited circumstances:

  • Service Providers: With trusted providers (SumUp, Tink, Supabase) who process payments, manage data, or support core services.
  • Legal Requirements: If required by law, regulation, or legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties.

4. Data Retention

We keep your personal data only as long as necessary for the purposes outlined above or as required by law. Payment records may need to be retained for tax and compliance purposes.

5. Security

We use appropriate technical and organisational measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights (UK GDPR)

You have the following rights under data protection laws:

  • Access: Request a copy of your personal data.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request deletion of your data where legally permitted.
  • Restriction & Objection: Restrict or object to how your data is processed.
  • Portability: Request transfer of your data to another provider.

To exercise your rights, contact us using the details below.

7. Children’s Privacy

The App is only available to users 18 years or older. We do not knowingly collect personal data from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be notified via the App or by email.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us:

Yellow Feather Ltd
Email: support@yellowfeather.com
Address: 23 Fairfield Road, Winchester, SO22 6SF, United Kingdom